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Customer Stories
How MagicBooking Smoothed Wraparound Care Bookings at Langwathby CE Primary (Cumbria)
Don’t hesitate! - Olga Atkinson, Administrator, Langwathby CE Primary School
4 min readMeet Langwathby CE Primary School
Langwathby CE Primary School is a friendly school in Cumbria. It focuses on the community and supports families. The school offers high-quality education and dependable wraparound care.
As part of their ongoing development, the school introduced a new wraparound care provision to better support working parents. They needed a simple and accurate school booking system. This system should reduce admin pressure and give parents clear control over bookings and payments.
That’s where MagicBooking came in.
Challenges
Launching a brand-new wraparound care provision brought immediate operational demands.
Before MagicBooking, Langwathby CE Primary School used email requests and paper lists. This method was time-consuming and hard to manage.
“Email booking requests and paper held lists – time consuming, open to error.”
Olga Atkinson, Administrator
Without a special wraparound care booking system, the admin team faced more errors and duplicated work. They also had limited visibility over bookings, payments, and attendance.
Key Issues
As the wraparound provision launched, the school needed a better way to manage:
- Manual booking requests via emails confirmations
- Paper-based lists that were open to error
- Time-heavy admin processes
- Limited visibility over attendance and financial records
- Increased pressure on administrators and activity leaders
To run wraparound care confidently and compliantly, the school needed a secure, digital class booking system that could handle bookings, registers, and payments in one place.
Solution: MagicBooking’s school booking system
Langwathby CE Primary School implemented MagicBooking to manage their wraparound care bookings online - replacing manual processes with a centralised, automated system.
The setup was smooth and well supported, with tailored training and responsive guidance throughout onboarding.
Ease of setting up MagicBooking’s online booking system for schools: 9/10
Support included:
- Training from MagicBooking online via Teams
- In-platform Help feature with guidance and FAQs
- Support tickets raised through the platform
- Telephone and email support
“Shout out to Baron and Mollie who have been incredible in their support and patience. We could not have made the transition without them!”
Olga Atkinson, Administrator
Key Features
MagicBooking’s wraparound care software provided the school with practical tools that immediately reduced admin workload and improved accuracy:
- Online wraparound care booking system – clear, structured bookings in one place
- Digital registers & attendance tracking – improved accuracy and safeguarding
- Automated financial reporting – clear audit trails and governor-ready reports
- Parent self-service access – 24/7 booking and account management
- Integrated support tools – help centre, ticketing, and direct communication
Impact
Since introducing MagicBooking’s school booking software, Langwathby CE Primary School has seen measurable improvements across admin efficiency, financial control, and regulatory readiness.
Time Saved & Improved Efficiency
MagicBooking’s primary school booking system saves time.
It has significantly reduced the time administrators spend managing bookings and records.
Over 75% of time saved in administrative workload!
Staff workload reduction: 9/10
Efficiency rating: 9/10
The staff members who benefit most are administrators and activity leaders, who now manage wraparound care and appointment scheduling with far less manual effort.
Stronger Financial Control & Reduced Debt
MagicBooking has brought clarity and confidence to the school’s financial processes.
Reduction in bad debts: 9/10
Accuracy of financial reporting: 10/10
Much clearer financial audit trail
Easy-to-access reports for governors
Top financial benefits reported by the school after implementing MagicBooking’s school booking system:
- Administration time saving
- Reduced debt
- Clear financial reports
Ofsted Readiness & Safeguarding Confidence
MagicBooking has strengthened the school’s ability to meet regulatory and safeguarding requirements for Ofsted and other regulatory bodies, through:
- “Improved accuracy of registers/attendance and report keeping”
- “Financial audit trail”
- “Reports for Governors”
- Olga Atkinson, Administrator
Digital registers and reporting mean information is accurate, accessible, and inspection-ready, without last-minute admin stress.
Improved Parent Experience & Engagement
Parents now benefit from a clearer and more flexible booking process for wraparound care.
Since introducing MagicBooking’s wraparound care software, the school has seen steady improvements in how parents engage with bookings and communication, with parent satisfaction rated 7/10 and communication with parents rated 8/10.
Parents particularly value:
- Booking wraparound care ahead for the academic year (option to book in advance)
- Making monthly payments toward balances (more flexibility)
- 24/7 online access to manage club bookings on their own terms (reducing back and forth with school office)
Other booking features include waiting lists for fully booked sessions, automated tax-free childcare voucher reconciliations, customisable booking pages rules (like flexible ad hoc bookings), and the option to implement offers or discount codes.
“Parents report it is useful to book ahead in the academic year to secure their wrap-around needs and be able to make monthly payments towards their debt. Parents like the 24/7 access to manage bookings independently to school.”
Olga Atkinson, Administrator
Seamless Adoption & Ongoing Support
The school found MagicBooking’s class booking system intuitive and easy to adopt, with staff feeling confident quickly.
- Confidence timeframe: Within 3 months
- Support praised for: Patience, responsiveness, and clarity
The school highlighted MagicBooking’s continually evolving wraparound care software as a key strength, with new features developing in line with school needs.
Recommendation & Future Plans
Langwathby CE Primary School would confidently recommend MagicBooking’s school booking system to other schools.
“[MagicBooking] is easy to set up, user friendly, intuitive, open to development and seems to be evolving fast to keep up with demands.”
Olga Atkinson, Administrator
Advice to other schools considering MagicBooking: “Don’t hesitate!”
The school plans to expand its use of MagicBooking to support clubs and nursery provision in the future.
The Final Word
MagicBooking has helped Langwathby CE Primary School launch and manage wraparound care with confidence.
By replacing paper-based systems with a secure, user-friendly school booking system, the school has reduced admin, improved financial visibility, strengthened safeguarding, and delivered a better experience for parents.
For schools introducing or improving wraparound care, holiday clubs, extracurriculars, or any other kind of bookable experience, MagicBooking’s class booking system provides the structure, automation, and support needed to succeed.
Want a simple, automated wraparound care booking system for your school?
Book your free MagicBooking demo and see how our school booking system can reduce admin, improve safeguarding, and give parents full control - all in one platform.
No obligation. No pressure. Just a smarter way to manage wraparound care.
